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二.WRITING
PART ONE
Question 46
You have received a fax from a customer who in the fax complained that he had received 100 GREen colour bicycles instead of 50 GREen and 50 blue colour bicycles. In order to solve the problem and find out the facts ,you write a short note to the warehouse.
. Write a short note to Mr. Randy Simon ,who is in charge of delivering goods from warehouse.
. Tell him about the claim.
. Mention the date of delivery.
. Ask for the duplicate invoice. .
. Write 30-40 Words on your Answer Sheet.
PART TWO
Question 47
you work for Alla ,a shop which sells upmarket clothing. You are asked to find a way to increase the profits of your shop.
Read the following figure showing the results of a survey of two upmarket specialty shops.
Point A refers to your shop. Point B refers to Betty Fashion shop ,your main competitor, near your shop.
. Use the figure to write a report (about 100- 120 Words)recommending ways of improving the quality and pricing of your shop.
. Write on your Answer Sheet.
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三. LISTENING
PART ONE
Questions 10-12
. You will hear three face to face conversations.
. Write down one word or number in the numbered spaces on the forms below.
Message One. Questions 1 -4
Application Form
Name : Sally King Sex : Female
Age : ( 1 ). . . . . . Address : (2 ) . . . . . . Forest Road
Contact No: 981 . 332 . 981
Experience : sold books door to door for (3). . . . . . Publishing
House
Applying for: 8 : 00 to 8 : 30 on Monday, (4). . . . . . Friday morning
Message Two. Questions 5-8 .
Resistration
Data: 1st Sept. Time: 10:10
Name: (5)...... Sex: M
Passport Number : 76689158
Room No : (6). . . . . .
Staying Time : 17th Sept (7) . . . . . . Sept.
Price Rate : (8) . . . . .
Message Three. Questions 9- 1 2
Ticket Booking Card
Name: (9). . . . . . Sex: male
Nationality : (10) . . . . . .
Passport No : 8469703
Flight No : Flight (11) . . . . . .
Destination : (12) . . . . . .
Date : 7th June Time : 2 : 50pm.
PART TWO
Questions 13-22
Section One
Questions 13-17
. You will hear five short pieces.
. For each piece decide how much is the total amount the speaker is talking about.
. Write one letter (A-H) next to the number of the piece.
. You will hear the five pieces twice.
13. . . . . . . . . . . . . . . . . .
14. . . . . . . . . . . . . . . . . .
15. . . . . . . . . . . . . . . . . .
16. . . . . . . . . . . . . . . . . .
17. . . . . . . . . . . . . . . . . .
Amounts
A 51 pounds
B 17 pounds
C 2.16 pounds
D 1.85 pounds
E 16 pounds
F 1.36 pounds
G 2.42 pounds
H 1.45 pounds
Section Two
Questions 18-22
. You will hear another five short pieces.
. For each piece decide what the speaker is doing.
. Write one letter (A-H)next to the number of the piece.
. You will hear the five pieces twice.
18. . . . . . . . . . . . . . . . . .
19. . . . . . . . . . . . . . . . . .
20. . . . . . . . . . . . . . . . . .
21. . . . . . . . . . . . . . . . . .
22. . . . . . . . . . . . . . . . . .
Actions
A. claiming
B. regretting
C. washing
D. watching
E. drinking
F. playing
G. depositing
H. toastinq
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PART THREE
Questions 23-30
. You will hear a talk given by, a spokesman of` the U. S. International Communication Department. He talks about a number of privately owned telephone discounter attacking the cartel of national telephone monopolies that keeps the price of international calls high.
. You have to complete the sentences (23-30) by choosing the correct ending.
. Make one letter (A ,B or C).
23. The Price of international calls into America is
A. higher than that of the calls out of America.
B. far lower than that of the calls out of America.
C. is the same as that of the calls out of America as it is decided by the cartel.
24. If you want to "ring back", you have to .
A. redial the telephone.
B. know the free telephone number to a computerized switch in another country.
C. find another person to call you back.
25. "Third-country calling refers to
A.. calling via another country.
B. finding a person in the third country to call.
C. calling through three countries.
26. International Discount Telecommunications uses
A. "ring-back " technique.
B. "discounting" technique .
C. "thired-country calling " technique.
27. According to the spokesman, a band of these tiny American discounters will be A. prosperous.
B. limited to an extent.
C. short-lived.
28. ATST refers to
A. American Telephone & Telex
B. Associated Telephone & Television
C. American Telephone & Telegraph
29. World Connect and World Reach is purposely .
A. to encourage the foreigners to use American calls.
B. to supplement the ``call-home "services.
C. to enlarge the communication between the U. S. and the world.
30. AT6T's new services have been declined by
A. Iraq.
B. Japan.
C. Syria.
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